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Learning at work week

Five small but valuable things I have learnt at work that make me better at my job, less stressed and more positive, but not so good at writing concise headlines:

    • When writing a challenging email (read – trying to disagree with a colleague or client, or when you’re frustrated) remove the addressees while writing. There’s nothing more awkward to recover from than accidentally sending a half-written, mildly insulting, bad grammar email.

 

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